Expert Auto Service You Can Trust

Josette Souza

9 months ago

Omg I have never had better car service! Erika and Lucas took amazing care of me and my little Mariposa (2013 Honda Fit). They fit me in so quickly, had great customer service, and were incredibly professional. I will be going here for everything from now on!

Ivette Rodriguez

Edited 3 months ago

I never had better service than the one I have in Auto Stop Imel, Erika and Lucas are the best, (well of course with the great team of mechanics). But the customer service is the first contact you have and there is were this 3 amazing persons help me out every single time I called they work with my car. And develop a plan and give me all my options to fix my car and keep it running. In top of that I’d need to be there more than expected they help me out with that. Besides the great service in all the aspects they also have affordable prices, if you have extended warranty they do the arrangements, they have a lot of different services like tires, oil changes, inspection among other things. I can say. My experience with them is A+. Thank you Guys!!!!!

Jenna Ghibaudy

4 months ago

Made the trip from DC to come here because a friend recommended them - honestly a fantastic experience. Super friendly and professional, they paid for a ride for me to and from my house, fair pricing, and even sent me on my way with a goodie back of snacks and a tennis ball for my dog. Overall a really thoughtful experience with great staff!

Tiina

2 months ago

Erika and team! Thank you for restoring my belief that auto shop can be professional, trust worthy and client centered. It was my first time bringing my car to AutoStop and I will def be back.

s j

2 months ago

Had a GREAT experience here. Friendly staff, great communication, and all the extra things (someone actually answers the phone, goodie bags, one staff member held an umbrella for people coming and going when it was pouring rain) make a huge difference! They were reasonable with repairs and scheduled and completed the work in a time frame that worked for my schedule.

Natalie Alatriste

3 months ago

seriously one of the best/easiest experiences i've had with car servicing. I went for my annual check-up and left with an oil change and tires rotated. The overall experience was fantastic. These guys are extremely organized, proactive, insightful, knowledgeable -- and they don't push any services on you. They have a convenient, easy way to communicate with customers, they're thorough, they're quick and they're very well priced. This will be my new spot for ALL my car servicing needs. thanks to the team at Auto Stop!

Joanne Lynch

3 months ago

My experience was outstanding! Immel, the Customer Service Advisor was courteous and very competent. They did a wonderful job fixing my car door knob & getting my car inspected. It was wonderful to have him set up for Lyft to drive me home after I dropped the car off. When everything was ready, I paid over the phone, and then Immel arranged to have my car dropped off where I live. Wow! Great service. Will definitely be coming back!

CeCe C

3 months ago

Auto Stop Arlington is the best! They go above and beyond to explain what is going on with your vehicle and are transparent about the whole service and repair process. Their techs are knowledgeable and extremely helpful, and although I've been in there recently with my vehicles (and my sons' vehicles) more than I'd prefer, I really enjoy working with them. When my out-of-town older son's truck acted up on his trip here, I told him this is the place to go to, and they took amazing care of him. I've recommended them several times to friends and have friends that have used them for a decade. I don't feel like I'm being taken advantage of despite a minimal knowledge about vehicles, and they remember me when I call. It's the first auto shop I have truly felt good about going to.

MaryEllen Meagher

2 months ago

I've been using Auto Stop for over 20 years. Never a complaint. Expert service/repairs by a professional accommodating team. Lucas the Manager/his team go above and beyond. Lucas is a fantastic Manager with excellent people and accommodating skills. His team is awesome. If more time is needed, either he or a team member will drive me home. If I need a rental, they will arrange it for me. That is way above and beyond service from an auto repair shop. Thank you Lucas and team.

Max Richards

4 months ago

Take Your Jeep Here! I first took my 2021 Jeep Gladiator to another shop nearby that had good reviews, but they misdiagnosed the problem and quoted me thousands of dollars for work that didn’t actually need to be done. After calling around, I spoke with Lucas at Auto Stop and brought it in. They quickly figured out the real issue — just the brake vacuum — and fixed it without all the extra, unnecessary repairs. With a clear understanding of what was being done. Erika and the team were incredibly kind and even remembered us by name. Because they were honest and fair, we were even able to get more major, important maintenance done (that could have waited longer) and still keep everything under budget. We left with dog toys, goodie bags, and huge smiles. They genuinely cared for our vehicle/us, and know what they’re doing. Thanks!!